At Yashika Trading, we understand that sometimes customers change their minds after making a purchase. That's why we offer a cooling-off period of 10 days from the date of purchase, during which customers can cancel their order and receive a refund.
The cooling-off policy applies to all Yashika Trading products except for [list any exceptions]. To cancel an order and initiate a refund, customers must follow the steps outlined below:
Contact our customer service team via [phone/email/chat] and provide your order details and reason for cancellation. Return the product in its original condition, including all accessories and packaging, to our designated address within [X] days of cancellation request approval. Once we receive the returned product and confirm that it is in its original condition, we will initiate a refund to the original payment method used for the purchase. Please note the following conditions and limitations:
Shipping and handling fees are non-refundable.
The customer is responsible for the return shipping costs unless the product is defective or damaged upon receipt.
The product must be returned in its original condition, including all accessories and packaging. If the product is not in its original condition, we reserve the right to reject the return and refund request.
Refunds may take up to [X] days to process.
If a customer cancels an order after the cooling-off period has expired, we may offer a partial refund at our discretion.
We reserve the right to modify or terminate this cooling-off policy at any time, and any changes will be posted on our website.
If you have any questions or concerns about our cooling-off policy, please contact our customer service team for assistance.
Thank you for choosing Yashika Trading.